Return ＆ Refund Policy
Returns and Exchanges
We are sorry if you are not 100% satisfied with the items you received. We gladly accept returns within 30 days of receipt for most items in new condition.
Please contact customer service by submitting a ticket on our site, indicating the item(s) you wish to return and the reason. We will respond within 24 hours. Thank you for your patience.
After receiving return instructions from us, please package the item(s) to be returned with the original packaging.
Drop off your package at your local post office.
Most returns are processed within 5 business days of receiving your package. We will issue the refund to your wallet if we are not notified in advance of the refund to your payment account. The balance of the wallet can be used on your next purchase or withdrawn to your payment account. Once your refund is processed, you will receive a confirmation email.
If you wish to return items to the nearest return address, please submit a ticket in your account, our customer service representative will respond within 24 hours.
Our return address: 189 Rickey Blvd, Bear, DE USA
Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.